Activity Logs give you a chronological record of everything that has happened on a trip or a contact. Each entry shows who made a change, when they made it, and exactly what changed - so you always have a clear audit trail of how a record reached its current state.
The same activity feed is available in two places: inside a trip, and on a contact profile.
Where to Find Activity Logs
On a trip
Open a trip and select Activity from the left navigation, under the More group. The feed shows every change made to that trip.
On a contact
Open a contact and select the Activity Logs tab. The feed shows every change made to that contact, including updates to its details, tasks, automations, forms, and other related records.
Under settings
For changes across your Settings, there's a separate Audit Log in the Admin area of Settings. Everyone has one; you see the changes relevant to your role.
It records changes made anywhere in Settings, including roles, permissions, membership, and personal and business settings. This matters because these aren't always changes you made yourself: an agency's Owner or Admin can update another member's settings, and the Audit Log shows who did what.
Why Activity Logs Are Useful
Because every change is recorded with its actor and timestamp, Activity Logs help you:
Understand how a trip or contact or settings reached its current state.
See who made a particular change, and whether it was done by a teammate or automatically by the system.
Confirm whether a field was set, updated, or cleared, or whether an item was added or removed.
Review recent activity when picking up work on a record.