Alternate Deposit Options give travelers another way to satisfy the deposit required during trip signup. Instead of paying the standard deposit, a traveler can use an existing credit, voucher, or certificate, or opt into a deposit offer you make available.

You can configure several options and let travelers choose an eligible one at signup.

Use this when travelers may already hold a travel credit, voucher, gift card, or certificate they can put toward their deposit.

Define which values you accept, and choose whether to collect the credit value, the code or reference number, or both from the traveler.

When a traveler selects this option, TripLoft doesn't collect the standard deposit. You verify the credit yourself after signup.

Use this when you want travelers to opt into a special deposit or supplier promotion instead of paying the standard deposit.

Set the amount travelers authorize at signup as either a fixed amount or a percentage. For percentage-based offers you can also set a maximum deposit amount.

Use the description and terms to explain what the traveler receives by choosing it, including any discounts, credits, additional value, or other benefits.

[SCREENSHOT: Alternate deposit option setup]

Alternate deposit options appear alongside the standard deposit during signup, each showing its title, description, and deposit amount or applicable details.

Selecting an alternate option replaces the standard deposit requirement for that signup. TripLoft won't ask the traveler to pay the difference between the alternate option and the standard deposit.

For a deposit offer, the checkout summary still shows the current trip price, the deposit due today, and the remaining balance. If the offer includes a benefit affecting the final amount due, travelers are told their advisor will apply it once the option is confirmed.

[SCREENSHOT: Signup showing the standard deposit alongside alternate options]

A traveler's choice isn't final until you've checked it. It sits as Pending review on their sub-trip, with a follow-up task so it doesn't get missed.

What you're checking depends on the type. For an existing credit, voucher, or certificate, confirm the amount and the code or reference the traveler gave you, and follow up with them if anything's missing. For a deposit offer, check the offer they picked and make any pricing or payment adjustments its terms call for.

If it's valid, approve it and carry on with the booking.

If you can't accept it, because the code doesn't work or the credit isn't eligible for this booking, click Reject and add a reason.

The traveler's deposit resets to the standard amount automatically. They're notified and asked to pay it before their booking can continue. The rejected option and your reason go into the Trip Audit Log.

[SCREENSHOT: Pending review state with Approve and Reject]

Some deposit offers affect more than the amount due at signup. An offer might provide a discount, supplier credit, or additional value that ultimately reduces what the traveler needs to pay.

TripLoft does not apply these benefits to the trip total. You need to account for them when finalizing the trip.

Recommended: add a clearly named adjustment or credit to the payment schedule and exclude it from payment authorization. This preserves the original trip pricing while creating a record of why the amount collected differs from the trip total. See Payment Schedule & Authorization Requests.

Alternatively: adjust the underlying item price. This collects the right amount, but makes it harder to identify later why the price was changed, especially across multiple trips and travelers.

Make sure the title and description clearly explain what the traveler is selecting, and put any eligibility requirements, validity periods, restrictions, and refund conditions in the terms. Clear rules up front are what keep rejections rare.

For deposit offers in particular, remember the split: TripLoft handles the deposit amount due at signup, and you remain responsible for applying any additional financial benefit to the trip afterward.