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Manage Optional Add-Ons

Offer additional activities, services, or experiences travelers can choose to purchase separately from the core trip package.

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Written by Shane

Optional Add-Ons let you offer additional activities, services, or experiences that travelers can choose to purchase separately from the core trip. Unlike required itinerary components, Optional Add-Ons aren't automatically included in the trip total, travelers review the available add-ons and decide whether to opt in.

Examples include excursions and tours, premium dining experiences, spa packages, additional activities, VIP experiences, and transportation upgrades. Optional Add-Ons work on both Regular Trips and Group Trips.


Configure an Optional Add-On

Open a Trip Component

  1. Open any Trip.

  2. Navigate to the Proposal tab.

  3. Open an existing trip component, or add a new one.

  4. When the component edit drawer opens, navigate to the Pricing & Booking tab.

Enable Optional Add-On

Locate the Optional Add-On toggle and turn it ON.

On a Group Trip, turning the toggle on reveals extra availability settings (below), because add-ons are offered through self-serve signup against limited inventory. On a Regular Trip, there are no availability settings, the add-on is simply offered to the client as an optional item to opt into.

Configure Availability

This section applies to Group Trips only.

On a Group Trip, you can optionally limit an add-on's availability by:

  • Available Seats: the maximum number of spots available (for example, 20 seats).

  • Available Until Date: the last date travelers can select the add-on (for example, until June 30, 2026).

  • Both: use the two together (for example, 20 seats, available until June 30, 2026).

If no limits are configured, the add-on remains available until it's manually removed or the trip closes.

Save and Publish

Save the component, then publish the proposal or landing page. The Optional Add-On becomes available to travelers.


The Traveler Experience (Group Trips)

Regular Trips

On a Regular Trip, the client reviews and selects Optional Add-Ons in their portal, in two places:

  • In the itinerary: each optional component carries an Optional Add-On label and an Add to Trip button, so the client can opt in directly as they read through the itinerary.

  • From the agent card: a call-to-action at the top prompts the client to select their preferences, and walks them through the choices in sequence, Inline Options first, then room or cabin options, then Optional Add-Ons.

Group Trips

On a Group Trip, travelers encounter Optional Add-Ons as part of the self-serve signup flow on the landing page.

  1. View Available Add-Ons: When travelers open the landing page and move through the booking flow, selections appear in order: room and cabin selections first, then Inline Options, then Optional Add-Ons. Optional Add-Ons are displayed in dedicated cards, separate from the main itinerary.
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  2. View Add-Ons in the Itinerary: Optional Add-Ons also appear within the itinerary, each marked with an Optional Add-On tag so travelers can distinguish optional items from included itinerary components.
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  3. Select Add-Ons During Signup: During signup, travelers select room or cabin preferences, choose any Inline Options, and review Optional Add-Ons - all as part of the booking flow. Travelers can click View Details to open a side panel showing the add-on's description, images, attachments, pricing, and availability information.


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  4. Fixed-Price vs. Per-Person Add-Ons
    How a traveler selects an add-on depends on its pricing, and this works the same way on Regular and Group Trips:

    • Fixed price: travelers simply opt in or out; no quantity selection is required. For example, a Private Airport Transfer at a $100 flat fee.

    • Per person: travelers specify the number of travelers participating, and a quantity field appears automatically. For example, a Snorkeling Excursion at $75 per traveler.
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  5. Save or Skip Selections:
    Travelers have two options:

    • Make Selections - Select preferred add-ons and click Continue. Selections are saved immediately.

    • Choose Later - Continue through signup without saving add-on selections. Add-ons can be selected later if availability remains.

Complete Signup

After signup, a Subtrip is created, the traveler gains access to their itinerary, and a banner reminds them to complete payment authorization - for example: "Your trip has been created successfully. To save your spot, please authorize the required deposit amount as soon as possible."


Advisor Management

View Add-On Selections

View Add-On Selections
When a traveler selects an add-on, open the trip to view their selections, add-on choices, and authorization status. On a Group Trip, each signup creates a Sub-Trip and sends you a notification; open the Sub-Trip to review that traveler's selections.


​Add an Add-On on Behalf of a Traveler
If a traveler requests an add-on by phone, email, or another offline channel:

  1. Open the Optional Add-On component.

  2. Navigate to Pricing & Booking.

  3. Click Add for Travelers.

  4. Select the travelers and confirm the assignment.

The selected travelers are added to the Optional Add-On.

Reset a Traveler Selection
If a traveler changes their mind, open the Optional Add-On component, locate the selection summary, and click Reset Selection. After you confirm, the traveler assignments are removed and the add-on returns to an unselected state, where it can be selected again later.


Optional Add-Ons After Proposal Approval

Optional Add-Ons remain available even after the proposal is approved and becomes an itinerary.

  • Selected add-ons remain attached to the traveler, appear in bookings, can appear on invoices, and can be included in payments.

  • Unselected add-ons remain optional, continue displaying availability information, and can still be selected later if available.


Bookings and Invoices

Bookings
Optional Add-Ons appear in Bookings with an Optional tag. If not selected, they remain informational only, shown as a rate rather than a billable price. If selected, they become active traveler items.

Invoices

  • Unselected add-ons do not contribute to the trip total and do not appear as invoice line items.

  • Selected add-ons are included in invoices, contribute to the trip total, and appear as standard line items.


Best Practices

  • Use Optional Add-Ons for experiences travelers may want but don't require.

  • Clearly describe what's included.

  • On Group Trips, set availability limits when inventory is restricted.

  • Use per-person pricing when traveler counts affect costs.

  • Review selections before generating final invoices.

  • Leave optional items available after approval when late opt-ins are allowed.


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