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Create Supplier T&C Templates

Create reusable supplier terms and conditions and cancellation policies that can be attached to suppliers and used across proposals and bookings.

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Written by Shane

Supplier T&C Templates help standardize supplier policies by storing terms, conditions, and cancellation rules in a central library.

🎥 Prefer to watch? See Supplier T&Cs | TripLoft Academy for a video walkthrough.


Access Supplier T&C Templates

Navigate to Templates → Supplier T&Cs.

The Supplier Templates page displays all active and archived supplier templates.


Create a Supplier Template

Click + New Suppliers Template. The Create Supplier page opens.

Complete the supplier details:

  • Supplier Name

  • Category

  • Website

  • Description

Supplier Name

Select an existing supplier from the supplier list.

Once a supplier is selected:

  • Supplier ID is populated automatically.

  • Supplier information becomes linked to the template.

Category

Select the supplier category. Available categories include:

  • Lodging

  • Cruises

  • Transportation

  • Packaged Travel

  • Dining & Drinks

  • Activities

  • Trip Protection

  • Air Travel

  • Land

  • DMC

  • Other

Description

Add supplier information, notes, policies, or internal reference details using the rich text editor.


Add Terms & Conditions

Under Terms & Conditions, click Add New Policy.

Provide:

  • Title

  • Policy Format

Supported formats:

Upload

Upload a PDF or document containing the supplier's terms and conditions.

URL

Provide a URL linking to the supplier's terms and conditions.

Custom Text

Enter the terms and conditions directly in the editor.

Click Save to add the policy to the supplier template. A supplier can have multiple Terms & Conditions policies.


Add Cancellation Policies

Under Cancellation Policies, click Add New Policy.

Provide:

Title

Enter a name for the cancellation policy.

Policy Type

Select one of:

  • Fully Refundable

  • Partially Refundable

  • Non-Refundable

Description

Enter the cancellation policy details using the rich text editor.

Click Save to add the policy. A supplier can have multiple cancellation policies.


Save the Supplier Template

After completing the supplier information and adding any policies, click Save & Close.

The supplier template is saved and appears in the Supplier T&C library.


Manage Supplier Templates

From the Supplier T&C Templates page you can:

  • Search supplier templates

  • View supplier information

  • Edit templates

  • Archive templates

  • Restore archived templates

Archived templates remain available in the Archived tab and can be reactivated when needed.


Conclusion

Supplier T&C Templates centralize supplier policies in one place, making it easier to maintain consistent terms, cancellation rules, and supplier documentation across trips, proposals, and bookings.


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